Effective Date: 12/28/2024
Who we are
At Terracraft Outdoors (“we,” “our,” “us”), we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.terracraftos.com (the “Website”), and engage with our services.
Information We Collect
We may collect the following types of information:
a. Personal Information:
- Name, email address, phone number, and mailing address.
- Payment details, including bank account information for ACH payments.
b. Non-Personal Information:
- IP address, browser type, operating system, and browsing behavior.
- Cookies and similar tracking technologies to enhance website functionality and user experience.
c. Information You Provide Voluntarily:
- Details provided when you contact us, request a quote, or fill out forms on our Website.
- Responses to surveys or feedback requests.
How We Use Your Information
We use the information collected for purposes such as:
- Providing, maintaining, and improving our services.
- Processing transactions, including ACH payments.
- Responding to inquiries and providing customer support.
- Sending promotional materials or important updates.
- Ensuring compliance with legal obligations.
ACH Payments
To facilitate ACH (Automated Clearing House) payments, we may collect and process your bank account information. This information is:
- Used solely for payment processing purposes.
- Shared only with trusted third-party payment processors who comply with industry standards for data security.
- Stored securely and in compliance with applicable laws and regulations.
By providing your bank account information, you consent to its use for ACH payment processing. If you have concerns or wish to inquire further, please contact us using the information provided below.
Information Sharing
We do not sell or rent your personal information to third parties. However, we may share information with:
- Service Providers: Third-party vendors who assist with payment processing, website functionality, and business operations.
- Legal Authorities: If required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, sale, or transfer of our business assets.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:
- Encryption for sensitive data.
- Regular security audits.
- Secure storage systems for payment information.
Despite our efforts, no system is entirely secure. We encourage you to safeguard your own information when interacting online.
Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of promotional communications at any time.
- Request details about how your data is processed and used.
To exercise these rights, please contact us at service@terracraftos.com.
Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to improve functionality and user experience. You can manage your cookie preferences through your browser settings.
Links to Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of those websites before providing any personal information.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Changes will be posted on this page with the “Effective Date” updated.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Terracraft Outdoors
Website: www.terracraftos.com
Email: service@terracraftos.com
Phone: (502)-849-9482
Thank you for trusting TerraCraft Outdoors. Your privacy is important to us.